SHIPPING 

We currently work with USPS and offer complimentary first class shipping for orders over $10. The shipping process usually takes between 2-5 business days. We ship only within the US, as well as Alaska and Hawaii. We do not ship internationally at this time.

RETURNS 

If you are not completely satisfied with your purchase, you may return your order within 30 days. We may also refund shipping and handling on defective or damaged items. If you receive a damaged item, please e-mail a picture to us and we will be more than happy to help resolve the issue.

Please title the return: Support@Raelbox.com

 

Return and send to:

RAEL Inc. Warehouse

14747 Artesia Blvd, STE 5S

La Mirada, CA 90638



EXCHANGES AND REPLACEMENTS 

Rael focuses on creating high quality, certified organic, and natural products. We value each and every one of our customers' opinions. With your feedback, we will continue to improve our brand, and build a stronger relationship with YOU!

Partial refunds may be given for unopened and unused items.

Note: Depending on your bank, refunds may take 1-2 weeks to process.